Managerial Communication: A Review and Summary of the Book by Jennifer R. Veltsos
Probe the nuances of workplace interactions, from nonverbal cues to crisis handling and digital communication strategies, for refined managerial skills.
Hello, my name is Erica. I'm at Book Ember, and today I am thrilled to introduce you to "Managerial Communication: Strategies and Applications" by Jennifer R. Veltsos. This book is a must-read for anyone aiming to master the art of effective communication in a managerial setting.
This guide offers practical strategies for effective managerial communication, focusing on essential skills such as writing, speaking, and listening. It provides tools to improve interpersonal interactions, manage organizational communication, and navigate digital platforms, ensuring managers can lead with clarity and confidence in diverse business environments.
Personal Standouts
Reading Managerial Communication: Strategies and Applications (paid link) by Jennifer R. Veltsos is like embarking on a journey through the intricate dance of workplace interactions. One standout moment for me was the chapter on nonverbal communication. Veltsos delves into the subtle cues that often speak louder than words, offering practical examples that are both relatable and eye-opening. Have you ever considered how much your posture or eye contact can influence a meeting's outcome? This book makes you acutely aware of these nuances.
Another highlight is the section on crisis communication. Veltsos doesn't just skim the surface; she dives deep into real-world scenarios, dissecting what worked and what didn't. It's a masterclass in handling high-pressure situations with grace and effectiveness. The anecdotes about companies navigating PR disasters were particularly compelling, providing a blend of cautionary tales and success stories.
Lastly, the book's approach to digital communication is both timely and insightful. In an age where emails and virtual meetings dominate, Veltsos offers strategies to maintain clarity and professionalism. This book is a treasure trove of wisdom for anyone looking to refine their communication skills in a managerial role.
